Securing a National Department through Managed Security Services
Client: A large national government department
Users Supported: 22,000+ across South Africa
Category:
Managed Services
The Challenge
With a vast ICT landscape supporting critical public services, the department required a trusted partner to deliver 24/7 cybersecurity monitoring, regulatory compliance, and incident response across cloud and on-premises environments.
Our Solution
- Established and operated a dedicated Cyber Security Operations Centre (CSOC)
- Delivered real-time security monitoring and incident management
- Administered secure email services and user access controls
- Ensured compliance with ISO 27001 and local data privacy laws
- Deployed 10+ full-time cybersecurity specialists
Outcomes
- Improved threat detection and faster incident resolution
- Strengthened compliance and audit readiness
- Secured hybrid infrastructure and sensitive data
- Reduced operational risk with continuous monitoring