Privacy Statement

FULLSTREAM BUSINESS SERVICES (Pty) Ltd

WHO WE ARE

FBS, with its registered office at 13 Polo Crescent, Woodmead, Johannesburg, 2191, is the responsible party for the personal information described in this statement, as required by the Protection of Personal Information Act, 4 of 2013 ("POPIA").

WHAT WE COLLECT THROUGH THIS WEBSITE
  • Contact form enquiries: your name, email address, [telephone number — match your form fields] and the contents of your message. Providing this information is voluntary, but without it we cannot respond to your enquiry.
  • Technical information: our website and hosting provider automatically record limited technical data such as your IP address, browser type and pages visited, for security and site-maintenance purposes.

We collect this information directly from you. We do not collect personal information about you from other sources through this website, and we are not required by any law to collect it.

WHY WE COLLECT IT

We use this information to respond to your enquiry, to communicate with you about our services where you have asked us to, and to keep our website secure and functioning properly.

WHO WE SHARE IT WITH

We do not sell personal information. Information submitted through this website may be accessible to our IT / website hosting and email service providers, who process it on our behalf under confidentiality obligations. Some of these providers store information outside South Africa; where this occurs, we ensure the transfer complies with section 72 of POPIA.
We will otherwise only disclose your information where required by law.

HOW LONG WE KEEP IT

We retain enquiry information only for as long as needed to deal with your enquiry and for a reasonable period thereafter, unless the law requires us to keep it longer.

YOUR RIGHTS

Under POPIA you have the right to request access to the personal information we hold about you, to request that it be corrected or deleted, to object to its processing, and to lodge a complaint with the Information Regulator (South Africa):

Requests for access to records are handled in terms of the Promotion of Access to Information
Act, 2 of 2000, as set out in our PAIA Manual, available on our website.

INFORMATION OFFICER

To exercise any of these rights, or for any questions about this statement, contact our Information Officer:

Name: Andre Wayne February

Email: [email protected]  

Telephone: 011 2688899